DESIGNING Inclusive Communities Design Thinking for a Better World Rachel Stuckey CRABTREE PUBLISHING COMPANY WWW CRABTREEBOOKS COM
CRABTREE PUBLISHING COMPANY WWW CRABTREEBOOKS COM
Contents What Is Design Thinking 4 The Design-thinking Process 6 Empathize 8 Define 10 Ideate 12 Prototype 14 Test 16 Reflect 18 Unequal Access to Information 20 PROJECT CASE Language Barriers for Newcomers 21 CASE Who Gets the Message 23 CASE The Cost of Access 25 DESIGN THINKING IN PRACTICE Accessing Information 26 Isolation in Communities 28 PROJECT CASE Loneliness of Older Adults 29 CASE Barriers for Differently Abled Persons 31 Isolation of Living Alone 32 CASE DESIGN THINKING IN PRACTICE Islolation 34 Challenges to Participation 36 PROJECT CASE Participation for All Abilities 37 CASE Language and Cultural Barriers 39 CASE The Cost of Joining In 41 DESIGN THINKING IN PRACTICE Participation 42 What’s Next for Design Thinking 44 Learning More 45 Bibliography 45 Glossary 47 Index 48 About the Author 48
